Want To Enhance Your Job Title? Start With A Sense Of Entitlement

I’ve been on the path to self-improvement for some months. As a strong advocate for life-long learning, I’ve found the process to be an eye-opener. Each time I went exploring a new frontier whether it was a new concept, a new mindset or a new skill, I was amazed by a sheer amount of knowledge the world had in store for us. In the process I also had the privilege of sharing my personal journey with one senior manager in the office. Why him? One may ask. Well, in day-to-day dealings I’d had with him, whether it was a quick small talk or a deep discussion about work, I could tell that he was someone who had lots of experience under his belt. Most importantly, I’d never felt I was judged when around him.

One morning we were just chit-chatting about work and life in general, as I briefly touched on the subject of leadership skills, he jumped straight to the heart of the matter and said: cultivating leadership skills is about having a sense of entitlement. I nodded in agreement, but looked slightly bewildered, in anticipation of what he had to say next. He started by telling a real story occurred in his former workplace, a renowned global company. According to him, people in the leadership positions had this unique trait – a sense of entitlement that separated them from the rest. Here’s how the story began…

First though, have you heard of charity snack boxes? Let me briefly explain to readers who aren’t costumed to the idea. It’s a cause designed to raise funds for an intended charity organisation. The “deal” is you take one piece of snack (a lolly/candy, a chocolate bar or something similar) and insert one dollar coin into a small box provided (or whatever amount per dollar specified on the boxes). In Australia, you can see them in many places like on the reception desks or the counters of retail shops and banks etc. As the story went, so what happened with his former employer was the charity snack box on the executive floor, it was never balanced at the end of each month, whereas the one on the non-executive floor, it was almost always balanced throughout the time.

My reaction up to this point was somewhat cynical but when looking at the story more closely, it started to ring true for me and it didn’t matter if the analogy was morally or politically incorrect or if it was a case of over generalization. Shortly after this, with a bit observation, I could see how leaders carry themselves, they walk into a room like they own the place, they make themselves feel comfortable and address to everyone they meet on the way. They may take what’s available on the table without asking for a permission but let’s be fair they also take responsibility or risks not everyone is willing to take…

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